Shipping & Delivery
We aim to deliver all products in under 20 days. In cases of a high-demand product, delivery can take up to 45 days. If 45 days have passed and you still have not received your order, please email us at firstname.lastname@example.org to reivew the status of your order.
Return & Refund Policy
If you are not happy with your purchase, we will accept a return of an unused and undamaged product within 14 days since date of receival by end customer. Once we receive the returned item DSLRCAT will then give a full refund.
Please allow 1-2 weeks for your return to be processed.
Discounted/Sale/Discounted by Coupon/Damaged items are not eligible for a return.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
In case the product was received damaged, we require a video of unpackaging where it is clearly seen that the product arrived already damaged.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
By making a purchase you agree to these terms